solarbird: (not_in_the_mood)
[personal profile] solarbird
I took my old Sony-in-Radio-Shack-drag CD player to Radio Shack for repair. First, the lose it for four weeks. Then, as they're about to have to give me a replacement, it reappears at the repair centre. Two weeks later, they tell me they can't fix it because they don't have the parts, and I need to come pick it up. I picked it up, and it's been SMASHED ALL TO HELL. Seriously, it looks like somebody hit it with a hammer a couple of times and then made a whole bunch of grinder marks on the case. And along the way, took a prybar to the rear panel and cracked the plastic in two places on the front panel.

There's "nothing they can do" since I can't prove it wasn't in this condition when I dropped it off.

Yes, I will be taking this up the Radio Shack chain, and then to the BBB and the state Atty. General's office, why do you ask?

Peeve2: Posting to personal instead of community by accident. Gir. AntiPeeve: Posting it twice and editing this one! Muah-ha-ha!

Peeve3: Admitting to owning anything from Radio Shack except for, oh, cables or something.

Peeve4: Radio Shack. FUCKING Radio shack. Gir.

Peeve5: Anyone who says that's a duplicate peeve. Fuck off.

Date: 2003-10-15 09:17 pm (UTC)
From: [identity profile] banner.livejournal.com
You should have looked him straight in the eye and said, "Don't you have a policy to write down the condition of items if they come in this badly damaged?"
If he said yes, ask for the proof on your ticket.
If he said no, call him the liar that he is.

They =know= you didn't bring it in like that, and they sure know that their repair place broke it. I'd just file a lawsuit in small claims and sue them.

(Yes I worked in an electronics store in college and we ALWAYS wrote down the condition of the item if it was in bad shape when it came in. All stores do that! I bet if you ask a Radio Shit employee at another store, they'll tell you it's policy).

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