Why I Hate Going To Home Depot

[solarbird]

Solarbird guh
Solarbird must. not. strangle.
<deleted> snugs SB!
<deleted> says "who are you not strangling?"
Solarbird sends openly ** EVERYONE **
Solarbird went to home depot.
<deleted> says "Ah"
Solarbird managed to get out of there with two new lenses for the hallway's overhead lights. ** But it was a fight. **
<deleted> says "erf"
Solarbird sends openly ** It started when the scanner wouldn't let me put down the burned-out lightbulb. As soon as I put it down, it locked up the scanner and wouldn't let me do anything until I picked it back up again. **
Solarbird sends openly ** So I held on to it while I tried to scan the new lenses, which promptly shattered in my hands as I lifted them onto the scanner surface. **
<deleted> says "Why were you scanning them?"
Solarbird sends openly ** It was the self-serve line. I was scanning them to enter the price. Because that's NORMALLY a better experience at Home Depot, because their cashier system sucks so hard. **
<deleted> says "Ah"
Solarbird sends openly ** So I went back and got two new ones. (The others really shouldn't have shattered regardless, but they did, but Home Depot didn't charge me for them even after I said I'd pay, which was the one nice thing.) **
Solarbird sends openly ** I get back, already just not. amused. and scan the first one - but now I don't have anything to put in the bag. So it won't let me scan the second, because I haven't _put_ anything in the bag, and therefore must be a complete git. **
Solarbird sends openly ** So I try to fool it into letting me scan the next thing, and it bitches, and the chequer at the centre asks whether she should scan it, and I tell her that I can scan it just fine, I just need it to let me _do_ it, and then it does, but then she intervenes from there and puts it into "assistance needed" mode. I cancel out of that and scan the second one, and as I'm trying to pay, she keeps telling me to stop, that she needs to take it off. "But I don't _want_ it off!" "But you scanned it twice!" "There's TWO OF THEM." **
Solarbird sends openly ** And I'm thinking, LEAVE ME ALONE AND LET ME GET OUT OF YOUR HELL STORE **
Solarbird sends openly ** Finally she gets it and says, "...oh! Okay!" and I pay and leave. **

Comments

[pobig.livejournal.com]

Man, I knew self-checkout was evil, but I never knew how evil.

[flashfire.livejournal.com]

I was going through something like that at an Albertsons a few weeks ago. I was trying to buy a couple packages of donuts and the stupid thing kept telling me to remove the box from the bag after telling me to put it in. Repeated this about half a dozen times before needing to get some help.

The problem?

The weight of the box wasn't what the system apparently thought it was supposed to be, so it was having a fit about it.

[banner.livejournal.com]

Any store that doesn't want to provide me with customer service to buy stuff from them, obviously doesn't want my business...
Now if they'll cut say, 30 percent off the price for me doing their job for them, maybe I'll consider it.

[brombear.livejournal.com]

Erf...I used to work at a US General hardware store when the chain was still alive, and despite having to go to sea for 3 months at a time, I always had a job waiting for me when I came back, mostly because I knew how to use everything they sold. I still think those "self serve" checkout lines are crap. My grandfather went to one place that had went to nothing BUT those checkouts, and he doesn't have a bank card or credit card. He was really pissed...and let the store manager know it!