Aug. 25th, 2009

solarbird: (gun good job)
So this happened to our HP 1200 (clickie) yesterday morning. I tried talking to HP about repair services, and this is what happened:
[livejournal.com profile] solarbird trolls around for a long time on HP's website trying to find ANYTHING about repair services and finally finds a phone number. No other contact methods allowed. 866 234 1377 <calls>
[livejournal.com profile] solarbird oh for the love of FUCK HP DO NOT GIVE ME A PHONE NUMBER ON YOUR WEBSITE THAT IS WRONG. And don't have that phone number point me BACK to the goddamn WEBSITE.
[livejournal.com profile] solarbird also gets a number 800 474 6836
[livejournal.com profile] solarbird sends openly ** the new number does not give me an option for repair **
[livejournal.com profile] solarbird lies to it and tells it that she's checking on a previous repair order status.
[livejournal.com profile] solarbird sends openly ** ...and I get a new number. 800 334 5144 **
[livejournal.com profile] solarbird sends openly ** matthew reports: no support, no repair options. new unit discounted price in trade-in available, list available by phone only, B&W network-ready 30ppm 1200x1200dpi laserjet p2035n $269.99+taxes incl. shipping and return box for damaged printer fuck you HP. **
So we appear to need a new laser printer. MUST haves: 1. 1200 dpi. 2. Postscript. (let me make it clear: MUST. TALK. POSTSCRIPT. The HP p2035n doesn't.) 3. Ability to handle 176 gsm/65 lb. cover stock. 4. USB connectivity so it can talk to our print server. It does NOT need (but we wouldn't hate on): onboard networking, autoduplexing, colour. I am hearing that HP has let hardware quality become Job 1.1, or maybe Job 3.0 or 5.7, so I'm open to other suggestions.

I also don't want to blow the budget on a high-end office printer. Anybody got anything?
solarbird: (music)
I don't actually know how this venue works, other than they want some details of your music and they want to have heard you play before (and they have), so I'm treating it as a stage show until I know better:
September 19, 2009: (NEW VENUE) In the Fountain Performance Area at Edmonds Museum Summer Market, Edmonds, Washington. Showtime 1pm!

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