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[personal profile] solarbird
So predictably, Comcast Business Internet didn't call us as they'd scheduled, and at that point I was presuming we were fucked for at least the weekend, so I went back to trying to arrange a solution to drive our wired LAN by the shared access point on my phone.

This sounds hilariously doomed, and I described it as such on Twitter, but I'd been inching closer to pulling it off for a couple of days as I experimented with it, and then once I had my best possible shot I pulled the trigger...

...and it works. Holy hell it works. It's shaky, not gonna lie, and it's slower than even Comcast, and the latency is a bit of a mess, but... it works! We can even stream video using it, it's fast enough for that!

It's the fourth major outage since October, btw. All four their fault. But if I can get some percentage of our client machines back online, that's something, right?

Right?

We've shelled out a bunch of money to boost our wireless data quota, which sucks, but hey, if Comcast can't give us packets, we've got to get them somewhere. Our servers are all offline, but by god, we have printers!

(And also gaming and file sharing and shit. You know. Basics.)

Oh, the reason we know this latest one is also Comcast's fault is because Anna called and ripped 'em a new one while I was putting all this stuff together. Normally, I'm the bad cop... okay, I'm still the bad cop. That was Anna being the good cop, which tells you had mad they made her.

Anyway, I was listening to Anna talking to them, and found out that all our trouble tickets get keep getting closed because they've decided our modem is broken - probably correct - but they aren't willing to send us a new one to install ourselves and can't send a tech out here with a new one so we're just screwed.

Literally no one has told us this until now. Apparently the fault was detectable on Friday, so they knew even as they were telling me the modem was fine and it was our equipment's fault.

Being told that, by the way, is what got me to write the SICK OF YOUR SHIT ROLL CALL post because I damned well knew better. And apparently, so did they. But at least now we know why the problem tickets keep getting closed.

Phenomenal work. Absolutely phenomenal.

Anyway, we've been up a few hours now, and I absolutely can't believe my single-point shared-network phone to wired ethernet bullshit is staying up this long. It's like, the hard part is keeping it from exploding, and yet... so far... it's... well...

It's not actually stable?

But it's doing a pretty decent job maintaining the illusion of stability.

And I kind of respect that.
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