Date: 2022-01-09 09:31 pm (UTC)
solarbird: (Default)
From: [personal profile] solarbird
"Your modem is broken but we can't send a tech because COVID and we won't send you a modem ourselves."

That was last night.

Today they're back to "there's nothing wrong with the modem, it's your fault and you need to talk to your local IT."
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